An engineering bench,
without building one.
Continuous operation and improvement of your cloud environment. On-call, incident command, patching, cost control and the roadmap work that never gets prioritised.
Operate, then improve.
A managed service that only keeps the lights on is a cost centre. The value is in what gets fixed permanently between incidents.
// If the same alert pages you twice, the first response did not finish.
Operating regulated workloads at 99.95%.
A member-facing pharmacy platform under HIPAA needed continuous operation, not project delivery. Uptime was a compliance matter as much as a customer one, and the internal team was too small to carry a sustainable on-call rotation.
GMS operated the AWS environment for over three years, owning on-call escalation, incident command and post-incident review through to preventive fixes rather than write-ups.
Three years is the relevant number. Anyone can run a good quarter. Sustaining that on regulated member-facing workloads is a different discipline, and it comes from closing the loop after every incident.
We operate what we build.
Not a help desk. Senior engineers who know the environment because they designed it, or inherited it deliberately and documented it first.
Cloud operations
Day-to-day AWS management, patching, upgrades and the maintenance nobody schedules until it breaks something.
Monitoring & on-call
Alerting tuned to real signals, with escalation and incident command when something actually happens.
Incident response
Triage, resolution and post-incident review that ends in a preventive change rather than a document nobody reads.
Kubernetes support
EKS upgrade discipline, capacity, workload health and the version debt that accumulates quietly until it does not.
Security operations
Continuous posture monitoring, drift detection and remediation as findings appear rather than at audit time.
Cost management
Ongoing rightsizing, commitment planning and attribution, so spend tracks usage instead of drifting from it.
What we build on.
Amazon EKS, EC2, RDS, Redshift, Lambda, VPC, IAM, backup and DR.
CloudWatch, Prometheus, Grafana, PagerDuty, SLO definition.
Terraform, drift detection, Savings Plans, rightsizing, security posture.
What we will not do
We will not take over an environment we have not assessed, and we will not agree to an SLA on infrastructure we are not allowed to change. Being accountable for uptime without authority to fix the causes is how managed services turn adversarial.
Stop carrying it alone.
Tell us what is currently waking your team up at night. That is where we start.